Conditions d’utilisation

TERMS OF SERVICE

Last updated: September 11, 2026

  1. ACCEPTANCE OF THESE TERMS

By accessing or using the THERMAVELLE website, you agree to these Terms of Service. If you do not agree with these terms, please do not use this website.

  1. ABOUT THERMAVELLE

THERMAVELLE is an independent informational, comparison, recommendation, and affiliate referral website focused on home wellness and recovery equipment.

Unless expressly stated otherwise, THERMAVELLE does not manufacture, own, stock, directly sell, process payment for, fulfil, ship, install, service, warrant, or accept returns for the products featured on this website.

  1. AFFILIATE DISCLOSURE

Some links on this website are affiliate links. If you click one of these links and complete a qualifying purchase, THERMAVELLE may receive a commission from the retailer at no additional cost to you.

Affiliate relationships do not guarantee a positive recommendation. We aim to present information that we believe is useful and relevant to visitors.

  1. THIRD-PARTY PURCHASES

Purchases initiated through THERMAVELLE are completed on independently operated third-party websites, such as Synca Wellness.

The third-party retailer is the seller of record and is solely responsible for:

  • Product pricing and availability
  • Payment processing
  • Taxes and financing
  • Order confirmation and fulfilment
  • Shipping and delivery
  • Installation
  • Cancellations
  • Returns, exchanges and refunds
  • Product warranties
  • Customer service

Before purchasing, you are responsible for reviewing the retailer’s current terms, policies, warranty information, pricing, and product details.

THERMAVELLE cannot access, modify, cancel, return, exchange, or refund an order placed with a third-party retailer.

  1. PRODUCT INFORMATION

We make reasonable efforts to keep product descriptions, comparisons, promotions, discount codes, prices, availability, delivery information, and warranty information accurate.

However, this information may change without notice. The information displayed on the retailer’s website at the time of purchase takes priority over information displayed on THERMAVELLE.

We do not guarantee that every promotional code, discount, product, price, or offer will remain available.

  1. WELLNESS AND MEDICAL DISCLAIMER

The information provided on THERMAVELLE is for general informational purposes only. It is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease, injury, or medical condition.

Results and experiences may vary between individuals. Consult a qualified healthcare professional before using wellness or recovery equipment if you have a medical condition, injury, implanted medical device, are pregnant, or have concerns about whether a product is appropriate for you.

In an emergency, contact your local emergency services.

  1. PERSONAL RECOMMENDATIONS

Any recommendation provided through our website or consultation form is based only on the information supplied by the visitor and is intended as general product guidance.

It does not replace medical, financial, technical, or professional advice. Visitors remain responsible for confirming product dimensions, electrical requirements, accessibility, suitability, warranty coverage, and delivery conditions with the retailer before purchasing.

  1. THIRD-PARTY WEBSITES

THERMAVELLE may contain links to websites that we do not own or control. We are not responsible for the content, availability, privacy practices, security, products, services, or actions of third-party websites.

Accessing a third-party website is done at your own discretion. You should review that website’s terms and privacy policy before providing personal or payment information.

  1. ACCEPTABLE USE

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Attempt to interfere with the website’s security or operation
  • Introduce malicious software or harmful code
  • Copy or commercially exploit website content without permission
  • Submit false, misleading, abusive, or harmful information through our forms

We may restrict access to the website when reasonably necessary to protect THERMAVELLE, its visitors, or third parties.

  1. INTELLECTUAL PROPERTY

Unless otherwise indicated, the original branding, written content, design, layout, graphics, and other original materials appearing on THERMAVELLE belong to THERMAVELLE or are used with permission.

Third-party trademarks, product names, logos, images, and other materials remain the property of their respective owners. Their appearance does not imply ownership by THERMAVELLE.

  1. DISCLAIMER OF WARRANTIES

The website and its informational content are provided on an “as available” basis. To the extent permitted by applicable law, THERMAVELLE does not guarantee that the website will always be uninterrupted, error-free, complete, or current.

Nothing in these terms excludes warranties or rights that cannot legally be excluded.

  1. LIMITATION OF RESPONSIBILITY

To the extent permitted by applicable law, THERMAVELLE is not responsible for losses resulting from:

  • A transaction between a visitor and a third-party retailer
  • Product performance, defects, misuse, installation, delivery, or availability
  • Decisions made solely from information presented on the website
  • Interruptions, errors, or third-party website failures

This section does not limit any responsibility that cannot legally be limited under applicable consumer protection law.

  1. PRIVACY

Information submitted through our website is handled according to our Privacy Policy. By submitting a consultation or contact form, you confirm that the information provided is accurate and that THERMAVELLE may use it to respond to your request.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service to reflect changes to the website, our partnerships, or applicable requirements. The updated version becomes effective when published, and the “Last updated” date will be revised.

  1. GOVERNING LAW

These Terms are governed by the applicable laws of Québec and Canada, without limiting any mandatory consumer rights that may apply based on your place of residence.

  1. CONTACT

For questions concerning these Terms or the THERMAVELLE website, please use the contact or consultation form available on our website.